With so many options of USB wireless headsets to choose from for your office needs, the question becomes, what is the best USB wireless headset? Having worked with office headsets since 2012, I've developed an understanding about what users want. You want something that is lightweight, comfortable, easy to use and sounds great!
I don't know about you but there is nothing more frustrating than having a conversation with someone where the audio quality is poor. You end up repeating yourself more than you have an actual conversation. Keep in mind the "best" wireless USB headset really depends on your needs. From the knowledge I've aquired over the years, my recommendation is based off my understanding of you, the user.
If you're planning on using a USB wireless headset for your office, most likely you have some type of softphone, you may be using Shortel Sky, Cisco Jabber, Avaya Communicator Skype, WebEx, Microsoft Lync, Ringcentral and the list goes on. Now let's look at some of the most popular options out today!
Plantronics Savi 440
The Plantronics Savi 440 is a very popular USB wireless headset that many users like. This model is the exact same wearing style and design as the highly rated Plantronics CS540 and Plantronics Savi W740. There's 4 main reasons you would choose the Plantronics Savi 440.
In addition, with Plantronics own software (Plantronics Hub) you get additional benefits like: Remote answering capabilites across multiple softphone clients, Battery meter shows on your PC icon tray and headset cusomization options.
- Convertible wearing style allows you to choose between a headband, ear hook or neckband for your own personal wearing preference
- Lightest DECT headset on the market
- Up to 350 feet of range to walk and talk wire free is much better than Bluetooth
- Compatible with all your major UC brands like Cisco, Avaya and Lync
I would not recommend this headset for office workers who have the luxury to listen to music in between phone calls. This headset is designed stricly for business and even though it will play music, dont expect crisp HD bass. In addition, if you work in a louder office environment, since this headset only covers one ear, this option may not be the choice for you either.
Jabra Evolve 65 UC Duo
This is a sweet wireless usb headset! I like this headset so much, I use this as my personal headset for music and phone calls on my mobile phone (I'm using this headset as I type this blog, listening to some Jason Derulo).
The comfort and sound quality for music and phone calls the Jabra Evolve 65 UC offers, is impressive for a business headset. In addition, with a noise canceling microphone boom that goes to the corner of your mouth, you're heard much better on your phone calls vs. a pair of ear buds or headphones with an inline microphone.
Another really unique and nice feature is the magnet in the headband. If you want the microphone boom to be hidden and out of the way, there's a magnet on the headband and the microphone that keeps it hidden. I want to recap the benefits of why you would consider this as your next headset,
- Connects to both your mobile phone and your computer via Bluetooth
- Specially designed dual ear cushions reduce unwanted background noise
- Designed for voice and music, built with top of the line speakers!
- On a single charge you get 10 hours of battery life before a recharge is needed
The main disadvantage of this headset is it's Bluetooth and has limited ranged up to 100 feet compared to other models giving up to 400 feet. In addition, Bluetooth isn't as secure as a DECT headset and if you start getting to many Bluetooth devices in the same area, you will start to experience interference.
Logitech did very good with the Logitech H820e Duo and Logitech H820e Mono wireless USB headset. They created a unique lightweight design that comes in a single ear headband option or a dual ear wearing style. This headset operates on DECT technology so you get up to 350 feet of secure wireless range.
In addition, the Logitech H820e has a unique microphone that no other manufacturer has done. First off, you can bend this microphone anyway you choose! Second, on the microphone there is and LED light that turns red when you mute the microphone, so you have a visual to know for sure you are muted. Many times I have customers ask me with a variety of wireless headsets, "how do I know my headset is muted away from my desk?". In most cases with a wireless headset, you get an annoying beep tone in your headset every 10-15 seconds, to let you know your microphone is muted.
Lastly, this headset is certified with Skype and Cisco, which is two of the leading UC applications.
- Lightweight, adjustable headband wearing style. Either dual ear or single, whichever you prefer
- Unique LED light on the microphone boom to let you know your microphone is muted
- Certified to work with Skype and Cisco applications
- Up to 10 hours of talk time on a single charge and up to 350 feet of wireless range
- On call LED light on the back of the microphone boom lets others behind you know you're on a call
The main disadvantages of this headset would be the audio quality when it comes to music. If you're planning on using this headset mainly for Skype calls or your phone calls, this headset is great. But when you start getting into listening to music it sounds pretty tinny.
Now that we have some models to compare, we can move into what I believe to be the best USB wireless Headset for your office.
Sennheiser D10 USB
The Sennheiser D10 USB wireless USB headset is top of the line. If you like premium, then this is the headset for you. When you have this headset on people always want to know more. Sennheiser is known for making professional audio equipment, like the microphones that music stars use. Their premium audio reflects in the Sennheiser D10 USB. Not only in the microphone but the speaker as well sounds great!
In addition, this headset is convertible allowing to choose your wearing style preference over the ear or over the head. Both are included. Most users tend to prefer a single ear headset and this model gives you the choice of a headband or ear hook option, which is very convenient. Including if you're rolling a headset out to multiple users, its convenient to have one headset that gives the user their preferred preference, vs getting two different models.
You get up to 12 hours of talk time on a single charge, which is longer than the rest and a range up to 400 feet which is longer than the rest as well.
Lastly, the Sennheiser D10 USB has a unique built in ringer to ensure you don't miss any phone calls. If you use a softphone (phone on your computer), then you get rid of a desk phone that rings. Now the question is how am I suppose to know my phone is ringing?! With this model you can choose to have the base ring when a phone call comes in or you can turn it off if you choose. No other wireless usb headset has this feature built in, which I believe is a very nice benefit, not having to always wear the headset to know your phone is ringing.
I wish this had a more comfortable over the ear wearing option. The ear hook option that's included isn't a deal breaker but me personally i'm not a big fan. I would prefer to wear this headset with the headband wearing style that's included. Other customers have a different opinion and don't mind it over the ear but my guess on this model, is more people would prefer the headband option vs. the ear hook. Either way you get to choose what works best for you!
Overall, you can't go wrong with either of the models on this list. We've heard great feedback from all of these models and I believe when it comes to sound quality, comfort and warranty the Sennheiser D10 USB is the way to go.