Many people use wireless headsets in their office. Some use them to the limits of the headset’s wireless talk range and they’d really like more. Others are satisfied with the range that most headsets offer because their need for wireless talk range is less demanding.
When considering a new office wireless headset, one of the many things that should be on your evaluation list is how much distance can a particular headset provide. It’s important to note that differences in talk distance does vary by brand and model.
But first, let’s take a quick look back on what headsets have used in years past.
49MHz. Some of the earliest headsets broadcasted using 49MHz. This offered the least wireless talk range among all the wireless bands. Some might remember having a baby monitor and on it, hearing the neighbor’s phone conversation. That’s 49MHz and one of the many reasons it was discontinued.
900 MHz. This band was the go to frequency of the time. It offered a wireless talk range up to 350 feet, but like the 49MHz, it wasn’t a secure signal.
2.4GHz. Originally created for a military application for scrambling voice communications, 2.4GHz ultimately found its way into commercial products, one of which was wireless headsets. GN Netcom/Jabra was an early adopter and they experienced good success with the 9120 series using this technology.
900 MHz DSS. 900 MHz was improved to include Digital Spread Spectrum. A sort of voice scrambling technology applied to the 900 MHz band making this an upgrade to the original. Though it provided enhanced security and the 350 foot range, it was affected by wireless networks such as WAN’s, LAN’s etc. The result was a periodic disconnection between the headset earpiece and base leaving the wearer with static and an unusable headset. Though the issue could be temporarily resolved without much difficulty, in many cases, the static and disconnection would return.
DECT 6.0 / 1.9 GHz. In order to counteract the pitfalls of 900 MHz DSS, Dect technology was introduced. This band was developed specifically for voice traffic, meaning it doesn’t recognize network signals. As a result, the disconnect problem between headset and base was resolved. Dect 6.0 is the standard for today’s brands of office wireless headsets.
Eco Dect. the next generation in Dect technology is Eco Dect. The advantages of Eco Dect over standard Dect products includes longer wireless range and lower exposure to radiation which is emitted from wireless devices. Additionally, you also get better power management. An example of this is when a headset is left off the charger overnight, a standard Dect headset will result in a dead battery in the morning. Eco Dect, on the other hand will maintain a charge in the headset even if left off the charger overnight.
Here’s the stated range as per the manufacturers
The most popular Plantronics wireless headsets include the CS500 series and the Savi models. According to Plantronics, the range of both product families is up to 350 feet utilizing Dect 6.0 technology.
The longest range wireless headsets among all brands. These headsets utilize newer Eco Dect technology and provide a usable wireless headset range up to 400 meters or up to 1300 feet which is two to three times further than any other brand.
Two of the more popular office wireless headsets include the Jabra 9450 and 9470. Both models, according to Jabra, give a wireless talk range up to 150 meters or 492 feet using Dect 6.0.
Sennheiser SD Office Pro 1 and Pro 2 give users a range of 180 foot radius or up to 590 feet line of sight also using Dect 6.0.
So how does this all look when you put it all together?
If having greater wireless talk distance in your office would be beneficial, then knowing the range differences among brands will be something you’ll want to consider. Discover headsets are the only models to use the new ECO DECT technology giving it a notable advantage over competing brands. Actual range on all models will vary based on the environment. Walls, wall construction, elevators, doors and more will all have an affect on the actual distance you’ll get.
Still have questions or need some help deciding on the perfect wireless headset solution? Contact us today and we’ll be happy to help.
If you’re shopping for new headsets, we’d like to give you a free copy of our 2017 Headset Buyers Guide. This guide has a lot of good information on wired, wireless and USB headsets for the Office, Call Center or Remote Worker. Click below to get your free copy.