Anyone who ever received a new office wireless headset knows that the buttons can be confusing. Wireless headsets aren’t overly obvious when it comes to which button does what and if you try to find the model number, you’re in for a special treat.
This blog is designed to give you some good basic information on your Plantronics model CS540 wireless headset. This specific model was chosen because of its popularity.
Below are some images that contain explanations of the different buttons and adjustments found on the Plantronics CS540 wireless headset.
Let’s get started!!
The buttons on this wireless headset are found on the headset top as well as on the headset charging station, or base. There are also ports for connecting the headset to your phone found on the base as well, but I’ll be covering the adjustment buttons and not the connection.
Buttons on the CS540 headset top
The “call control” button is the go to button for turning on your headset as well as the button you go to for taking calls when away from your desk. Nothing happens until you press this button. If you were on a football team, this would be your quarterback.
The hearing volume can be adjusted in a couple of places, this being one of them. Conveniently located on the back of the earpiece, raise or lower the hearing volume by ratcheting up or down the small button. Each time you click up or down, you’ll hear a beep tone in your headset earpiece confirming your input. When you’ve reached the top or bottom with no further adjustment available, you’ll hear multiple beep tones in your earpiece.
Buttons and dials on the CS540 Base.
Though you can adjust your hearing volume on your headset earpiece, it may not be enough (one way or the other). If that’s the case, you can access additional hearing adjustment by dialing up or down the hearing volume located beneath the CS540 wireless headset base. The microphone adjustment (how loud you sound to others) is located in this same area. Both adjustments are identified by a small icon. One looks like a speaker (hearing volume) and the other a microphone (speaking volume).
Not all phones use the same protocols. As a result, all headset manufacturers engineer an adaptability/compatibility adjustment into their products. An Avaya phone, for example, might need to be on a different setting from say a Cisco iP phone. This is where you’d make that compatibility adjustment. Having this on the wrong setting for your specific phone can give you horrible sound quality or no sound at all. Something to be aware of for sure, especially if you’re about to change out your phones to new models.
Some of the newer phones, such as iP phones, have enhanced voice audio referred to as Wideband audio. The Plantronics CS540 wireless headset allows you to manually set your headset on wideband for enhanced audio performance. If your phone doesn’t offer this feature, then narrowband audio would work perfectly fine. Narrowband consumes less power and therefore extends the life of your battery when compared to using wideband.
Some people like the headset to turn on automatically once the headset is removed from the charging base. Others don’t like that functionality. Fortunately, you have control over this feature by turning a button one direction or the other. Simple to do, takes just a moment and once done, your headset behaves just exactly as you like. Easy squeezy.
Hopefully this quick blog answered a question or two for you. If you have further questions or would like some great headset advice, contact us and we’ll be super happy to help you in any way we can.
If you’d like to update your headsets, contact us today for a free trade in quote. Your old headsets can be used to help lower the price of new ones. Click below to request your trade in quote today.