Let me guess, you’re in the market for a new wireless headset and along the way, the Plantronics CS530 and the Plantronics Savi W730 pop up on your radar. After all, you’re looking for a wireless headset to use in your office and you don’t like headsets that are worn over your head, right? A lot of people feel the same way for sure. That makes these two wireless headsets a reasonable consideration. But before you squeeze the trigger on buying either of these two models, you’ll want to read this.
Up front, both of these two models are excellent. They’re comfortable, they’re reliable and they sound great. So why not just place an order and move on with life? It’s this little thing called….
Talk time matters. Though the talk time on the CS530 and Savi 730 might be adequate, there could be times when the “up to” 6 hours of talk time just isn’t cutting it. The result is going back to cradling the phone receiver on your shoulder. If you use the wireless headset in the wideband mode, you’ll have even less than the 6 hour max talk time. There are wireless headsets available that provide quite a bit more talk time such as the Discover D903.. The D903 provides 33% more talk time at 9 hours vs. 6. If you’d like to see a comparison of different wireless headsets and their talk time, go here.
Can and cannot. Every wireless headset uses a battery that’s recharged overnight. Over time, all batteries will come to a point where they no longer hold a charge. The Plantronics CS530 and Plantronics Savi W730 both use a battery that CANNOT be replaced. Instead, when the time comes to replace your battery, you’ll need to replace your headset. Even though the headset may work perfectly fine, that’s what’s needed in order to restore usable power to your headset. Not a consumer friendly design for sure not to mention expensive as the suggest price on a replacement is $189.00. The Discover D903 model mentioned earlier has the same basic headset design and does have a replaceable battery that runs around $20.00.
Warranty, how long is yours? Another thing not to overlook is the length of warranty you’ll receive. In the case of the Plantronics CS530 and Plantronics Savi W730, both come with a one (1) year warranty. Models are available that offer two to three times the warranty, so it’s worth checking out if having a longer warranty is important to you. While looking into warranties, ask about advance replacements. Not all vendors offer this and it can help reduce the amount of time you’re without a headset should an exchange be required.
CS530 Desk Phone only. The Plantronics CS530 can only connect to a desk phone. That can put you in a position where you need to purchase another headset should your needs change. PC connectivity is growing fast for things such as webinars, video conferencing, watching instructional videos, listening to music while working and more. Might be better to consider a dual connection wireless headset to help future proof you.
Savi Triple Play. In my experience, 95% of people who purchase Plantronics Savi wireless headsets don’t need the Bluetooth connectivity. If you do, the Savi would be a great choice. If you don’t, why pay extra for this feature that you don’t want or need? Why not save some of that hard-earned money and consider getting a dual connection (desk phone and PC) headset instead? It will give you connection to your desk phone and PC for training, video, music and more and if you migrate to Softphones, you won’t need to purchase anything. Something to think about for sure. That is, unless you like giving money away. If so, I’ll need to give you my address where you can send me some…..
The bottom line. If you need single connectivity and you’re fine with replacing your headset when the battery won’t hold a charge, a shorter warranty, less talk time and no connection options for the PC, then the Plantronics CS530 should work fine for you. On the other hand, if you want a headset that delivers more talk time, faster battery charge time, longer warranty and connection to a desk phone and PC, then you should look around. One product that shines in this area is the Discover D903.
IN THE MARKET FOR NEW HEADSETS? Why not trade in your old headsets and receive cash or credit that can be applied to new ones? It’s simple and we even cover the shipping costs. Click on the banner below to request your free trade in quote today.