Headset Advice Headset Education

2 Things you can do to save money on your office headsets

Here are a couple of things you can do to help save money when buying headsets for your office or call center.

100 dollar bills in background with animated woman with headset in foreground

Whether you purchase headsets for a small group or large enterprise, everyone appreciates ideas on how to lower costs.

This blog will give you a couple of things you can do, when buying headsets, that can lower your costs by as much as 60%.

Marlon Brando Godfather holding bag of money

A typical headset transaction includes

  • Product information gathering
  • Vendor selection
  • Solicitation for price / price quote
  • A product demo (in some cases)
  • Purchase

When working with your headset vendor, here are a couple of areas that you’ll want to ask about. In doing so, you stand to save some money and stretch that already strained budget.

graphic of circular arrows promoting trade-in

Surprisingly, when headset pricing is being discussed, the subject of trading in old equipment commonly goes by unmentioned and not discussed. If new equipment is being purchased to replace old, it makes sense to have a conversation about the disposition of the old equipment, especially if you stand to save some money.

  • Will the old equipment be thrown into the garbage?
  • Will the old equipment be recycled?
  • Will the old equipment be kept as backups, expansion or emergencies?
  • Will the old equipment be donated?
  • Will the old equipment be traded-in for cash or credit?

If lowering your costs for new headsets appeals to you, ask your vendor if they accept trade-ins of old headset equipment and how much they offer. Generally, wired models fetch less than wireless, but in either case, you’ll see savings right to your bottom line and in the process, lighten your load. The more units you have to trade-in, the more cash or discount dollars you can get.

Trading in old equipment makes more sense than having them collect dust in a box in your storeroom or supply closet. Tossing them into the garbage isn’t a good idea. Recycling them is environmentally responsible but doesn’t give you a discount. Keeping them as backups could make sense as does donating them, but again, no discount. So, depending on your situation, trading them in could be your best bet.

The second area you might want to ask about is:

three arrows in a circle referencing refurbished equipment

Considering refurbished equipment isn’t for everyone. There may be some rules or regulations that prevent refurbished equipment from being considered. Not all organizations are restricted in this way and for those, refurbished options may be a smart choice. Here’s why.

  1. Savings up to 60%. Purchasing refurbished headsets can save you as much as 60% when compared to buying new. Savings like that add up quickly and help you to stretch your budget. Naturally you don’t want products that are of poor quality, so ask your vendor to send you a demo allowing you to evaluate the quality. You can also purchase a single unit (before placing a larger order) for the same reason.
  2. Headsets for all. The per unit cost is less than that of new equipment which means that you stand a much better chance to outfit a team of people vs. some of them. Combine this thought with the fact that office workers are up to 40% more productive when using headsets means that you can expect to see a productivity boost in cases where headsets haven’t been used previously or in cases where converting from wired models to wireless.
  3. Same as new Warranty. Most new wireless headsets come with a 1-year warranty. Some companies, such as Merritt Communications, offer a full 1-year warranty, the same warranty as you’d receive with a new product. This helps to mitigate risk by having the assurance and protection under the umbrella of the warranty.
  4. Quality of product. This is an area that you’ll want to clarify before moving forward with purchasing refurbished headsets. What’s the quality of the product you’ll be receiving? Can I get a demo of the refurbished equipment so I can see? Does the vendor have references of other companies who’ve purchased refurbished headsets? What’s the vendor’s process of refurbishing? What’s the return policy in case I receive headsets that I don’t like or aren’t up to my expectations? Does the vendor have on-line reviews that I can see? Are they good reviews? The main point here is to do your homework to make sure that you’re dealing with a legitimate company with experience that provides a quality product.

The last time I checked, saving money never goes out of style. So the next time you’re having a conversation with your headset vendor, make sure to ask about trading in your old headsets and if there aren’t any restrictions on purchasing refurbished equipment, then ask about this too.  The best of both worlds is to purchase refurbished equipment and trade in your old gear which is like winning the lottery. Well, maybe not, but it’s a great way to go.

Have questions about trade-in or refurbished equipment?  Contact us and we’ll be super happy to help. Whether you need a trade-in estimate, a quote for some refurbished headsets or just have questions, we’re available M-F, 7:00 a.m. – 4:00 p.m. P.S.T.

If you’d like a quote on trading in your old headsets (cash or store credit), just click on the banner below and we’ll have a quote right over to you.

brown box full of old headsets

 

 

 

 

 

 

 

 

 

 

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