People Can’t Hear You On Your Plantronics Wo2 Headset? Here’s The Fix

People can't hear me (1)


If you’re reading this blog, chances are good that you’re having some technical difficulties with your Plantronics Wo2 Savi Wireless Headset. Specifically, sound quality issues. Even more specifically, people can’t hear you when you’re on your headset. And more specifically yet, you’re frustrated and annoyed.

Below are some tips you can try to help fix this condition.  If you don’t have success fixing the issue after trying these things, contact us and we’ll be happy to help you, free of charge. If these suggestions resolve your issue, please comment, follow, like or share, we’d appreciate it.

Ok, then

let's get started (1)


icon of a microphone muted and the words hello, hello, anyone there?


Sound familiar?


make sure mic isn't muted

Plantronics Savi 740, 710 and Savi W730 wireless headsets.

If checking the mute on the wireless headset doesn’t fix the problem, go to #2.


check the connectionsline drawing of a plantronics Wo2 base, connector cables connected to desk phone


Still not working?


check the compatibility setting (1)

line drawing of plantronics Wo2 base and a compartment with dials for adjusting


Hopefully one of these three suggestions have helped you resolve the sound problem. If not, it could be that you have a defective headset top or base.  If there are other headsets in your work environment that are the same, you can try interchanging components such as cords, bases tops etc. until you find out which item is faulty. If you feel that we can help you, don’t hesitate to contact us. We’ll be glad to help and you won’t be charged for our time and service.

Did you find this Blog helpful_

yellow ball with smiley face saying thank you

Needing to update your headsets? Why not trade in your old sets towards new? You’ll save money, clear out some of the clutter and help our environment in the process. It’s quick and easy to get a trade in quote. We’ll even cover the shipping costs!  Click below to get started.

CTA Trade in v1